Invoices
An invoice is raised for a completed visit. It records what was charged and what paid for it; it is not a payment, and Suitiee holds no general ledger.
What you need
- A completed cleaning visit.
Step 1 — The visit completes
The price is captured when the cleaning is created, not when it finishes — so a price change in between never rewrites what a host was told. The invoice uses that captured price.
Step 2 — Read the invoice
| Line | What it is |
|---|---|
| Subtotal | The service, and any add-ons |
| VAT | 15% |
| Total | What was charged |
| Paid by | A package visit, the wallet, or partner credit |
Step 3 — Find it later
Invoices are listed under Money, one per visit, with the job they belong to. An operator sees them across every host they manage.
What is not built yet
Named because it matters to an accountant: Suitiee does not yet produce ZATCA Phase 2 e-invoices — no continuous numbering, hash chain, UBL XML or reporting. Invoices are records of what was charged, and your own accounting system remains the system of record.
The cleaning invoice is also separate from your PMS subscription invoice. See The PMS subscription.
When it goes wrong
| What you see | What it means | What to do |
|---|---|---|
| No invoice for a completed visit | Maintenance visits are recorded but not billed through Suitiee | Expected today |
| A price that differs from today's price list | The price was captured when the cleaning was created | That is the guarantee, not a fault |
| VAT that looks wrong | The rate is 15% on the subtotal before add-ons are discounted | Read the lines rather than the total |
| An invoice you need in your accounting system | There is no export yet | Read it from the list; an export is planned |