Partner credit

An operator can hold a credit balance with Suitiee and use it to subscribe the hosts they manage to packages. It is the answer to "I bill my owners myself and I do not want each of them topping up a wallet."

What you need

• An operator (/partner) account.
• An agreement with Suitiee: credit is granted by us, against an invoice or a reference, not bought from a screen.

Step 1 — Credit is granted

Suitiee grants the credit and records why — an invoice number, an agreement reference, or a sentence. That reason lives on the ledger, so a balance can always be traced to what bought it.

Step 2 — Spend it on a host's package

Subscribe a host to a package and the credit pays for it. Those visits are then used before anything the host funded themselves. See Packages.

Over the API: GET /partner/packages for what is available, then POST /partner/clients/{external_id}/subscribe. See The partner API.

Step 3 — Watch the alerts, not the balance

Balance alerts lists the hosts whose funding will not cover the cleanings already booked. That is the earliest honest warning that a unit is about to go uncleaned — earlier than any number on a dashboard.

Step 4 — Read the ledger

GET /partner/credits returns the balance and every movement on it. In the panel, the same list sits under your credit balance.

Credit can also settle a PMS invoice

Your credit balance can be used to pay your own PMS subscription invoice — but that is a deliberate, manual decision, because the balance is normally there to fund your hosts' cleaning. See The PMS subscription.

When it goes wrong