The calendar

The board answers "what happens today". The calendar answers everything else: which nights are sold, on which unit, from which channel, and what is scheduled between them.

Hosts find it at Calendar, operators at Operations → Calendar. A single unit has its own calendar page as well.

What you need

• At least one unit and one booking on it.

Step 1 — Read the grid

Units down the side, nights across. A block is a stay. A cleaning sits in the gap between one stay and the next.

Blocked dates — nights you have closed, an owner stay, a maintenance hold — are shown as occupied but raise no turnover, because no guest is leaving.

Step 2 — Set a night's price and minimum stay

On a unit's own calendar you can set the nightly price and the minimum stay for a night or a range. On a unit connected to a channel by sign-in, that change is pushed back out to the channel — which is the point of connecting by sign-in rather than by calendar link. See Connecting Airbnb and Booking.com.

Step 3 — Close a night

Blocking a night in Suitiee takes it off sale on the connected channels. It does not raise a cleaning, and it does not bill anything.

Step 4 — Catch a double-booked night

Two channels can sell the same night in the minutes before either hears about the other. The board counts them and the calendar shows them on top of each other. There is nothing Suitiee can do about it on its own — you cancel one, on the channel it was sold on.

The narrower your sync interval on calendar-linked channels, the smaller that window; a channel connected by sign-in closes it almost entirely.

When it goes wrong